Privacy Policy

Pahaq s.r.o. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pahaq.com or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, company name, message)
• Subscribe to our newsletter
• Request a quote or consultation
• Enter into a business relationship with us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you submit a contact form or subscribe to communications
• Contract: When necessary to fulfill our contractual obligations
• Legitimate Interest: To improve our services and website functionality
• Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., email delivery, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 3 years.

6. Your Rights (GDPR)

As a data subject in the European Union, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at info@pahaq.com.

7. Cookies and Analytics

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors interact with our site and improve your experience.

7.2 Google Analytics 4

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC ("Google"). GA4 uses cookies and similar technologies to collect and analyze information about how you use our website.

Data collected by GA4 may include:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and version
• Device type and screen resolution
• Approximate geographic location (country/city level)
• Language preferences

Data processor: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google is certified under the EU-U.S. Data Privacy Framework. For more information, see Google's Privacy Policy.

7.3 Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent banner. You can choose to:

• Accept: GA4 analytics cookies will be enabled, helping us improve our services
• Decline: No analytics cookies will be set, and no data will be sent to Google Analytics

You can change your preference at any time by clicking the Cookie settings link in the footer of any page. When you decline after previously accepting, GA4 stops collecting analytics data for new interactions immediately, and no further GA4 cookies will be set on subsequent visits.

7.4 Essential Cookies

We use essential cookies that are strictly necessary for the website to function. These do not require consent and cannot be disabled. Currently, we only use localStorage to remember your cookie consent preference.

7.5 How to Control Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete existing cookies
• Block all cookies or specific types
• Set preferences for certain websites

Note that blocking cookies may affect website functionality.

8. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data in transit
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority. In Czechia, this is:

Úřad pro ochranu osobních údajů (ÚOOÚ)
Pplk. Sochora 27, 170 00 Praha 7
www.uoou.cz